Privacy Policy
How information is handled when you visit the Excellence Gateway website or contact us about our services.
Scope
This policy covers egsyria.com and communication with Excellence Gateway for Business and Consulting Services about business, investment and consulting services. Specialised files and services may be subject to additional arrangements explained when agreed.
Information you provide
When you contact us by email, WhatsApp or phone you may give us your name, contact details, company name, the nature of your project, the sector you are interested in and a summary of your needs. Further documents are requested only as the service requires.
Technical data and cookies
Hosting and technical systems may process data such as IP address, browser type and request time to run and protect the site. The site does not use advertising cookies; you can control cookies in your browser settings.
How we use information
To understand and answer your enquiry, assess your needs, prepare a scope of work and carry out the agreed coordination and follow-up. We only ask for information related to these purposes.
Sharing information
A service may require sharing file information with the specialists, authorities or providers the work involves, within its scope and arrangements, or where the law requires it.
External services and links
WhatsApp links take you to an external service, and email is handled by an email provider; these services have their own policies. Please review them before sharing sensitive data.
Enquiry forms
The website forms do not send or store your data on our servers; they prepare a message that opens in WhatsApp or your email app for you to send yourself.
Retention
Retention depends on the purpose of contact, the service, the file’s requirements and applicable obligations. You may ask us to correct or delete your information, subject to records we must keep.
Protection
We handle client information professionally and confidentially and limit access to documents to what the work needs. A project summary is enough for the first contact.
Privacy requests
Send questions or requests about your information to info@egsyria.com. We may need to verify your identity before acting on a specific file.
Updates
We review this policy when our services or data practices change; the date above shows the latest update.